Returns & Exchanges
At Sunnies Studios, we want you to love your frames, which is why we offer a hassle-free 30-day return and exchange policy for all unworn eyewear. Whether the fit isn't right or you want a different style, we are here to ensure you find your perfect pair.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the eyewear in its original hard case and microfiber pouch, ensuring all tags are attached and the product is securely packed in its original shipping box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location within 7 days of your request.
- 4.Quality Check & Refund
Once our team inspects the returned items for quality assurance, we will process your refund to your original payment method or ship out your new exchange frames.